Shipping policy
Processing Time
All our devices undergo quality checks before shipping.Order preparation and packaging time is 2-3 business days.Orders placed on weekends or holidays will be processed the following Monday or business day.
Shipping Rates & Delivery Estimates
Estimated delivery times: US and Europe: 7-14 business days.
Please note: Delivery times may be longer due to customs clearance or during busy periods (e.g., holidays).
Tracking
You will receive a tracking number after shipment.
Customs Duties and Import Taxes
Buyers are responsible for any customs duties and import taxes that may apply in your country. We have no control over customs clearance and are not responsible for border delays.
Damage during transportation
If your device arrives damaged, please:
Take photos of the packaging and the product itself.
Contact us within 48 hours of receipt.
We will promptly resolve the issue with a replacement or repair.